Direct Express
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStolen card
Preferred solution: Get a new card
My card was stolen &:I need a new card
Preferred solution: Let the company propose a solution
User's recommendation: don't use this company if you can help it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost card and need replacement
- No customer service you can tget through
- Do absolutely zero to help get money back from
- Extremely slow and non responsive customer service
Preferred solution: Full refund
User's recommendation: do not use this service! you will not speak to anyone in customer service and will not get any of your issues resolved. VERY UN-PROFESSIONAL
Haven't received my card yet
Preferred solution: received my card
Unable to reach costumer service
User's recommendation: Do not trust this card company.
Fraud
- Cannot speak to agent
- Cannot reach customer service rep for a week
Preferred solution: Full refund
User's recommendation: Do us directexpress
Routing and account number
Preferred solution: My routing number and account number
You asked for more facts
User's recommendation: Don't bother
New card
Preferred solution: Deliver product or service ordered
Itrusted some with my card and they took my ssi money
Preferred solution: Full refund
To cancel direct express
Need to activate my direct express replacement card
- Used to reverse wrongful charges immedietely now long forms
- Hundreds of complaints
Preferred solution: Full refund
User's recommendation: Don't go direct express
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy card was stolen and I need a new one
- Order my card
Preferred solution: Deliver product or service ordered
Horrible customer service
- Customer service no good at all
Preferred solution: Full refund
Get my balance, phone out order to call please help me
User's recommendation: Can't answer.phone
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