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Direct Express - Stop a pending transaction

5.0
Details
How can I stop a pending transaction to not go through that I did not give authority to.
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Review
#1671119 Review #1671119 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$89
Preferred solution
Full refund

Direct Express - Criminal fraud

1.0
Details
"Someone" stole all my Social Security benefits off my Direct Express card. I got all over the internet and found out this an epidemic, even though they were investigated by Congress last year and D.E.'s bank (Comerica) C.E.O. Ralph Babb said there were "a few hundred complaints" and they had "all been made whole". Social Security funds are being DRAINED through this Direct Express scam, and I would like to know if there's a connection between this lying C.E.O. and some of our lying government officials. Incidently, Comerica hired an off-shore company to handle "customer service" for D.E. cardholders. It's almost impossible to talk to an actual person or get any information since they have none. GET A DIFFERENT DEBIT CARD FOR YOUR BENEFITS AND CALL YOUR CONGRESSPERSON ABOUT THIS UNCONSCIONABLE CRIMINAL BEHAVIOR.
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1 comment
merow9657
#1749685

You will never see it this Direct Express is a thief stole $350.00 from me 3 months ago as the cops found out they are in on theses scams.SHUT DIRECT EXPRESS DOWN A FRAUD COMPANY THAT'S NOT A BANK.oH YEA THEY WILL REMOVE YOUR POST FROM HERE AS THEY DID MINE AND A LOT OTHERS THEY DONT WANT PEOPLE TO KNOW HAT THEY ARE THIEVES AND CAN NOT BE TRUSTED.BASTARDS THEY ARE TO STEAL FROM ME A CANCER AND DISABLE

Review
#1650428 Review #1650428 is a subjective opinion of poster.
Cons
  • Steal money from the poor
  • Elderly and the disabled
  • Fraud on my account and no refund
Reason of review
Poor customer service
Loss
$1600
Preferred solution
criminal investigation
Tags
  • Illegally Withholding Funds

Direct Express - Didnt get my card in mail

1.0
Details
My card was issued out on 6th of sept i still havnt got my card in the mail
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Review
#1670675 Review #1670675 is a subjective opinion of poster.
Pros
  • Need a new cardnt back to me
Cons
  • Get in touch with customer service
Reason of review
Problem with delivery
Tags
  • Update

Direct Express - Not good

3.0
Details
Last time they delivery my card to the wrong house
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Review
#1670591 Review #1670591 is a subjective opinion of poster.

Direct Express - Wow no contact or customer service available ridiculous

1.0
Details
I have paid for statements to be sent to my house for several months. this is ridiculous I never saw a company that is so busy that they hang up on you when you have a problem. I would appreciate it if someone would phone me back or text me back.
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Review
#1668175 Review #1668175 is a subjective opinion of poster.
Pros
  • Most of the time no problems
Cons
  • Call personal very in there ability to help consumers
Reason of review
Poor customer service
Loss
$80
Preferred solution
Let the company propose a solution
Tags
  • Direct Express Ssi

Direct Express - We're is my card

1.0
Details
Never receive my card....been waiting for 2 days now..
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Review
#1670818 Review #1670818 is a subjective opinion of poster.
Reason of review
Poor customer service

Direct Express in Tucson, Arizona - Tracking my card

4.6
Details
Just to keep up on my tracking number for my card plz
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Review
#1671566 Review #1671566 is a subjective opinion of poster.
Cons
  • Slow move
Reason of review
Fast order processing

Direct Express - To get card

1.8
Details
Continously busy or no one available.
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Review
#1668745 Review #1668745 is a subjective opinion of poster.
Pros
  • Lack of fees is nice
  • No charges monthly and convenient
  • At first they were on the ball
Reason of review
Poor customer service
Preferred solution
I need a new card. :-)

Direct Express in Lockport, New York - Need a new master card.

3.0
Details
Hello my name is Michelle Patterson I just got my bank statement today I see there was some unknown people taking money out of my account. And unknown places. These unknown people been calling me. I need a new master card. I try calling but could not in touch with anybody. Please help me out.
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1 comment
StableGreyMouseLemur965
#1747788

US Direct Express will allow fraud and scammers to steal from you. They NEVER return the money. Please open a valid bank account so that your money is safe from this company and the people they allow to rob from you.

Review
#1652995 Review #1652995 is a subjective opinion of poster.
Reason of review
Poor customer service
1.1
Details
I was in Louisiana at the time when a fraudulent transaction was placed on my card on 8/5/19. I called Direct Express customer service and filed a dispute on 8/5/19. I scanned the paperwork and emailed the claim form to the email address they provided on 8/6/19. They...
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Review
#1630749 Review #1630749 is a subjective opinion of poster.
Cons
  • Fraud on my account and no refund
  • Fraud
  • No fraud resolution
Reason of review
Poor customer service
Loss
$5803
Preferred solution
Full refund
Tags
  • disputes
  • Denial
  • Scam
  • No Proof
  • No Monitoring
  • Customer Service Was Dreadful