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1.0

My card expired Sept 2016. Went to use it Oct and it was denied.

I made and I kid you not over 100 calls at different times of the day on the 24HR number and each and every time it hung up on me. So how the *** am I supposed to get a new card to use my money that is now sitting in the account? This is unacceptable! I am going to try and transfer the money to another bank account for the time being.

I think I will be canceling them and going direct deposit. This must have been done to thousands and thousands of people.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

Direct Express Cons: Have my money and i have no access to it.

Location: Bethlehem, Pennsylvania

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Guest

I have tried my card and it claims that I can't use it. Although it doesn't expire until 2021. I can't get an explanation why this happened

Guest

My card says good until 7/21.but I can't use it what is going on

Guest

My card expired the end of Oct and I have not received my new card. My money is not accessible and my bills will be over drafted from my bank.

This is not acceptable.

I need my card. Will be changing from this card immediately.

Guest

My card expired in September I never rec new one. I have tried to call so many times and it hangs up on me t.neff1030@***.com

Guest

i did not recieve my chip card 4 may

Guest

my card expired end of this month

Guest

I need a new card my card expired on 4/28 2017

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