Product: Direct Express Card Replacement Clear all filters (0 of 9 reviews match)
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I phoned to question a pre authorization in the amount of forty dollars, and we cancelled my current card. , This was at 8 a.m. on Wednesday Aug. 1st, 2018. The Customer Service Rep. Said, " Your current debit express card has been cancelled, now for a 13.dollar fee we...
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Direct Express Card Replacement
#1320521
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On the 11th went I could no longer trace my package I called Direct Express. I wanted to dispute the 2 charges. They decided to close my card and reissue a new one without telling me.Then they express the card to me on the 11th of the month. I have spent hours on the...
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1.0
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Direct Express Card Replacement
#1304555
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Direct Express - Terrible service

No customer service 2 options while waiting on my new card. What is really going on cancel card or hang up. Well how the *** do I get my tracking number.?? This is crazy.
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Direct Express Card Replacement
#1294553
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I can never get through to customers service.
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Anonymous
Dave

When you call the 866 number as soon as it connects push number 3 several times. It takes three times of pushing the 3 button and eventually it will say please hold while we c...

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Direct Express Card Replacement
#1201458
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my direct express card expired Jan 31 i was told for weeks by auto voice that a new card woud be nailed iut before expire date but no it wasnt so i finally get to live talk and im told it was sent out a month ago but to my old address from almost a year ago..she told...
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Anonymous
me

Same here no card. Can't access money. Tried to charge me for new one after they claimed to have sent two cards that mysteriously never made it. Eventhough they have my addres...

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Direct Express Card Replacement
#1180544
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On October 30th, in the year 2017, I called to order a replacement card sent to my address, 692 san Francisco avenue, in the city of south lake Tahoe, California zip code 96150 and received it on November 4th in the year 2017. I had my purse stolen from me on November...
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Anonymous
Stephanie

I had gone out of state my mom was in ICU she passed 4 days later. I went to use my Direct Express thrust SIS wouldn't work. I called Direct Express they had frozen/stopped my...

5.0
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Direct Express Card Replacement
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  • Whole package
#1127856
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For my new card to be expedited in two days, that was three days ago and it's late evening. I have no money nor. Have i paid any of my bills , due on the beginning of the month. This is terrible, i'm pissed. This is how we're treated. I want my $13 back, and hopefully.
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1.0
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Direct Express Card Replacement
#1115953
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Direct Express - Funds not pending

I've had no problems with the card I had to get a new the old one expired money suppose to come tomorrow still nothing pending is this normal
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Direct Express Card Replacement
#1107735
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My wife's direct express card has expired, but she received NO NEW card before expiration. She has called, at least 30 times in the past 4 days. Most of the time, it just says, "experiencing more calls than usual" and tells her to try again later. There have been many...
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Anonymous
Anonymous

Same here. Awaiting on my card right t now and direct express has yet to give me a tracking number and its the day of delivery.

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Direct Express Card Replacement
#1056610
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