Product: Direct Express Debit Card Clear all filters (66 of 66 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I have had my card compromised and when you call Direct Express you can never speak with someone, and or they are too busy. I have actually had to set my alarm to get up to be able to call when its not so busy as they always tell you. After this going for over 4-5...
Read more
Product
Direct Express Debit Card
#1115770
Reply to reviews
Direct Express refuses to speak to me. They take the baby way out and hang up on me. I was hopeful when the dispute center called. No one there has yet to do anything to fix this. 10 months ago I lost my wallet. I lost all my cards including the direct express card....
Read more
1.0
Product
Direct Express Debit Card
#1112543
Reply to reviews
I have never used Redbox or Amazon but yet I left having to pay a number of purchases because Direct Express says I did. I hate being called a liar. I know what I did and it *** sure wasnt buy stuff from these places. I have to go all month on my checks and never blow...
Read more
h.kitchener
h.kitchener

If your dispute was denied you still have appeal rights. Go to the Direct Express website and take a look at the procedures for appeal, or call them and ask them what your rig...

Product
Direct Express Debit Card
#1087949
Reply to reviews

Direct Express - They allow people to *** into your card information

#1124798
With this debit card there is no protection against any type of theft. Remember to use at your own risk! Keep all records of transactions made each month and note any strange transaction that has taken place. Also I would suggest withdrawal of all funds each month as soon as funds are available for this card.
Comment
Show

Direct Express - Annoyed customer

#1111162
I was awakened at 3:25 a.m. to be informed thday my card was being locked. I had work the next day. This was so inconsiderate.
Comment
Show

Direct Express - My social security money is being taken off my direct card

#1109852
My social security money was taken off my card on September 1st2017 the amount taken eas $104.00 pluse $71. And October 3rd 2017 $104.
Comment
Show

Direct Express - My acct was withdrawn from without my permission and I don't know how it happened

#1056035
5.0
Details
On my first balance review /withdraw my acct showed a bal of 450$ insteadof my whole bal of 800$ and i dont know how this conspired since i was in possesion of the card before i saw the said bal on the screen
Comment
Show
Customer service
Product or Service Quality
00 drained from my Direct express account and have tried for two days non stop to try and file a claim with their dispute dept. only to hear "we have a high call volume, please try again" or to be hung up on. I have a limited amount of resources and they let my acount...
Read more
Anonymous
DirectFriend

Hopefully you have got a hold of the proper department by now. In the future do know that all banks/pre-paid card's CSA lines will always be flooded during the beginning of th...

Product
Direct Express Debit Card
#1071232
Reply to reviews
I went to direct express card because my house was in forclosure! I am bipolar and i suffer with severe depression! I wrote my pin number on the back of my card and place it in my dresser draw! I had a severe phychic breakdown and was admitted into the hopital for over...
Read more
1.0
Product
Direct Express Debit Card
#1052204
Reply to reviews
My social security was deposit on 5/17/17 at midnight .Went to do transaction card was denied saying zero balance . Call customer service the first rep was polite the complaint depart was rude unsympathetic ect; they said it can take 45/90 days to get money back if...
Read more
Anonymous
Kristine

I think it someone that works there. Happened to my son. Make you jump through hoops to verify who you are and then cannot help you!!!! Then they have bogus questions that...

1.0
Product
Direct Express Debit Card
#1048892
Reply to reviews
Direct Express... I'm so pissed off right now!!!! Over 30 different scams... I got a new card many times, every time someone keeps scamming my Direct Express Card I'm so upset!!!!!! Just got my new card AGAIN & MY MONEY WAS STOLE AGAIN... I ALMOST LOST MY HOME & I WILL...
Read more
Anonymous
Anonymous

You need to close your account with Comerica Bank and have your SS deposits changed to another banking institution---NOW. The same thing happened to me. My son, who is an IT ...

1.0
Product
Direct Express Debit Card
#1040630
Reply to reviews
This tells me there is something going on with DIRECT EXPRESS and it would seem to be inside involvement on their end. This should not be allowed to continue. And yes the fact that we were forced to us this company, how can we be told we HAVE to use them when there...
Read more
Anonymous
DirectFriend

You're aware that there is a website and a mobile app available to view your transactions, right? YOU have the availability to see every transaction that occurs, the moment it...

Madashell17
Madas***17

You are right. We shouldn't have to use this *** company. If we are forced to do so, SSA should have to stand good for every fraudulent debit we are all experiencing via this ...

Product
Direct Express Debit Card
#1028702
Reply to reviews
On 2/3/17 my ssdi benefits were deposited to my direct express card. When i went to use the card for groceries it was denied. I called the 800# on back of card and the csr informed me that the card was frozen due to fraud activity. I asked her what activity and found...
Read more
Anonymous
Sarah daniels

Sarah daniels110 Morris lane Harlan Ky 40831This morning at 5:30 misused my direct express card charged 512.00 on my card don't no how they done it I got my card in my wallet

Anonymous
Tobi99

I'm Tobi99 and my story is published on this website too.This poor excuse of a company doesn't follow any rules or procedures and THEY DON'T CARE WHAT WE HAVE BEEN THROUGH AND...

1.4
Product
Direct Express Debit Card
#1011695
Reply to reviews
My brother has worked all his life to draw his social security benefits and chosen the option to send directly to the USDirectExpress card partly for convenience and partly because he felt it was protected by the government.Wrong! Lots of examples of shady business but...
Read more
Anonymous
Anonymous

Agreed!Mine was stolen 2 years ago. Their agents are rude and lie.

Anonymous
DirectFriend

Was this resolved? If not, ask the next representative you speak with what needs to be send to Direct Express®, Payment Processing ServicesP.O. Box 245998San Antonio, TX 78224...

1.0
Product
Direct Express Debit Card
I didn't like
  • This is coamerica directexpress mastercardthe pits
#1003639
Reply to reviews