Product: Direct Express Debit Card Clear all filters (0 of 107 reviews match)
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My name is Leocardia Teregeyo Cabrera ..My money is missing from my card .i tried to make payments on my phone bill , through my metro pcs apps , certain times trying to pay 30. dollars but ut didn't go through ..So i know how much on my card before going to walk in...
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Direct Express Debit Card
#1416968
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Direct Express - Can't get my card

Lost my card ordered a new one and it never came so they made me get another one I paid extra to get it since I been waiting since November 30th and the new one was suppost arrive December 4th and I still not got a card is direct express going to pay late fee's on my bills I can't pay cause I can't get my money Social Security needs to change companies because this one STINKS
1.7
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Direct Express Debit Card
I didn't like
  • Not enough employees and does not prompt customer service
#1415357
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My card for the 3rd time has been cancelled and reissued to someone else that they wont tell me , i never lost my card and on top of that ive been charged for new card fees that i never approved of , then customer service tells me that there's nothing anyone can do ,...
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1.0
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Direct Express Debit Card
#1410235
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Laws governing Direct Express/Conduent (call center persons) mandate… (A) Must acknowledge the first call to the call center giving notice of the fraud. (B) Can decide to conduct no investigation; noticing fraud immediately, and reimbursing the cardholder (C)Must begin...
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Direct Express Debit Card
#1408254
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For many years my son's SSI and now his SSA benefit would go to the United States government recommended US Direct Express site. On November the 1st the bank send me an email that stated they were happy to provide with my online user name. On November the 2nd US Direct...
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1.4
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Direct Express Debit Card
I liked
  • No charges monthly and convenient
  • I would like to recoup my money
I didn't like
  • Way they talk to you on the phone
  • Lack of service
  • Lack of transparency
#1402406
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Direct Express - Stole my money locked my acct

Two different mervchants stole money from me $222 and $200 a day apart this was in sept. They gave me a provsial credi of $364 they didnt even have the correct amounts on my fraud paperwork i spike to calvin card holder advosy whatever (582) 250 7630 hes no help at all. Susan schmidt wont call back i hope these peple go to prison. Trump step in please
1.0
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Direct Express Debit Card
#1396263
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All we wanted was to stop the transaction prior to it "posting" direct express refused and said that they would allow any transaction due to it being a "prepaid" card. Is this how we are treating the people in our society my wife is handicapped and if it werent for me...
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1.0
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Direct Express Debit Card
#1395858
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Direct Express - My card is light and has it arrived

That card should already been here it's two days late
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Direct Express Debit Card
#1394486
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Direct Express - Where

I ordered a new card I paid the $13 the fast 5 day delivery they said it wld be her Thursday 10/11 it is now 10/13 and I still have not received my card I wld like to know where it is thank you. Mr. Sutton
5.0
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Direct Express Debit Card
#1380660
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On June 15 2018 my card was compromised. While I was using my card it was declined. I contacted DE and was told my card had been used in California. DE informed they will send me a replacement card and paperwork to complete and return to them. After more than a week I...
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Direct Express Debit Card
#1377563
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