Product: Direct Express Debit Card Clear all filters (184 of 184 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Direct Express - No tracking number was sent to my phone . Have no clue where my new card is .

Please help me with this . I order a new card due to losing the prior. I cant get threw custom service because its say I have no card on file active. What should i do without the tracking number switch was never sent to my phone . I also did 2day shipping , Wednesday oct 9 2019 its now friday . No card no tracking nunber im so irritated with this..
View full review
Review
#1677961 Review #1677961 is a subjective opinion of poster.
Product
Direct Express Debit Card
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Direct Express in Houston, Texas - No customer seevice

1.0
Details
I have neen tryung ti gt throught to firevt express for 4 days and no amswer just revordimg. I neef yo speak with someone asap
View full review
Review
#1677634 Review #1677634 is a subjective opinion of poster.
Product
Direct Express Debit Card

Direct Express - Did not recieve my cardyet

I need my card right away
View full review
Review
#1677633 Review #1677633 is a subjective opinion of poster.
Product
Direct Express Debit Card
Pros
  • When i first got it worked great
  • No charges monthly and convenient
Cons
  • Difficult to contact
Tags
  • No Customer Service Available
1.0
Details
On July 28, 2019 I discovered 50+ transactions in a total of $429.00 on my statement with a three week period. None of which were authorized by myself, the card holder. I immediately notified Direct Express and demanded an investigation while disputing these charges....
View full review
Review
#1675435 Review #1675435 is a subjective opinion of poster.
Product
Direct Express Debit Card
Pros
  • No pros
Cons
  • Extremely slow and non responsive customer service
  • Get in touch with customer service
  • Let anyone take money from your account
Reason of review
Return, Exchange or Cancellation Policy
Loss
$429
Preferred solution
Full refund
Tags
  • Direct Express Scam
  • Illegally Withholding Funds
  • Get Rid Of Direct Express

Direct Express - Horrible, horrible, horrible

1.0
Details
this has to be an inside job, no bank has ever been this bad going to have to fight to get my funds they let someone change my address, two times, take funds out and won't activate the card they sent me, call the Dept of Texas banking, the thing that makes me think this is an inside job is because treasury knows about direct express yet keeps using them never thought our govt. would get this bad
View full review
1 comment
RealEmu739
#1757849

I can't even reach directexpress at all and my account is frozen

Review
#1672449 Review #1672449 is a subjective opinion of poster.
Product
Direct Express Debit Card

Direct Express - No card has arrived an Inga them take 17.50 for a expedite fee. I'm very upset.

3.0
Details
I have no cars deliverd and I had them take 17.50 for a expedite fee. I need my money returned to me because there is no card.
View full review
Review
#1671195 Review #1671195 is a subjective opinion of poster.
Product
Direct Express Debit Card
Reason of review
Problem with delivery
Preferred solution
Full refund

Direct Express - We're is my card

1.0
Details
Never receive my card....been waiting for 2 days now..
View full review
Review
#1670818 Review #1670818 is a subjective opinion of poster.
Product
Direct Express Debit Card
Reason of review
Poor customer service

Direct Express - Not good

3.0
Details
Last time they delivery my card to the wrong house
View full review
Review
#1670591 Review #1670591 is a subjective opinion of poster.
Product
Direct Express Debit Card

Direct Express in Montgomery, Alabama - To get card

I got through and it went well. Thank you for your help! You saved the day!
View full review
2 comments
RealEmu739
#1757863

You seem to be the only one. How did you get through?

Anonymous
#1757774

LOL

View more comments (1)
Review
#1669897 Review #1669897 is a subjective opinion of poster.
Product
Direct Express Debit Card

Contact Direct Express Customer Service

Mailing Address:
Direct Express
P.O. Box 245998
San Antonio, Texas 78224-5998
United States
Phone:
(888) 741-1115
All Direct Express Contacts

Direct Express - My card never got here

Never got my card please send me a new one
View full review
Review
#1669878 Review #1669878 is a subjective opinion of poster.
Product
Direct Express Debit Card
Pros
  • Direct express
  • New card would help
Reason of review
Problem with delivery