Product: Direct Express Debit Card Clear all filters (85 of 85 reviews match)
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Direct Express - Someone got my no. And put me in negitive 536 I canceled

Card they took my money and ran they never cancled it and let crook have money it was Lorex camras
Product
Direct Express Debit Card
#1270314
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My direct express card was charged for money not received for a banks atm and comenca bank has not resolved this matter and is been 13 days now and i don't have my money yet. Direct express service always saying we need to investigate this matter..
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Anonymous
Pam

Three different atms said I received funds but I received nothing!!! The atm companies said thier was some sort of glitch with direct express when it occurred but nothing can ...

1.0
Product
Direct Express Debit Card
#1240876
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$1,700 was taken off my card !! I turned it in and have been sent all the paperwork , and 3 times I had to have the paperwork sent and to this date I have not received the right paperwork and I started on 1-24-2018 . Now they are telling me that I am too late !! I can't find the time you have to file any where , and the paperwork always takes time to get ! What do I do Now?? I have the proof that I was unable to do the transactions , just as Direct Express...
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1.2
Product
Direct Express Debit Card
#1229716
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On feb 23 2018, someone called direct express and orded a new card and had it sent to an address in Jamacia New York. I live in Mich , my pin was changed with a whole new card. On. March 3 i attempted to used my card that i had and it was said to be invalid. I called...
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Anonymous
Victoria Morgan

I was just hacked twice in one month. First from a Delaware address and today from a New York address. Fraud protection is not working with Comerica. This is insane -what can ...

Anonymous
Susie

I was just hacked for the 4th time in a year and was told to switch my direct deposit to a bank.I don’t have a bank account !

Product
Direct Express Debit Card
#1224234
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I use DE to receive my Social Security Disability income.I use this card at brick and mortar bank connected ATMs for 1 free withdrawal of $180. It is very important to watch out how I use my card to avoid future problems. There are a lot of ways a person can end up...
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Product
Direct Express Debit Card
#1207368
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The teller confirmed we could withdraw with no charges, but never took the money from DIRECT EXPRESS! Spoke with branch manager at Chase; she did a review of transactions for that date and found no discrepancies. Yet, DIRECT EXPRESS has debited $1,000.00 from my...
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user74598453
user74598453

IT HAS BEEN EIGHT MONTHS.WHY DOESN'T DIRECT EXPRESS DO SOMETHING?WHERE IS OUR $1.000.00?

Anonymous
Frances sabo

I need a 10,000

1.0
Product
Direct Express Debit Card
I didn't like
  • Customer service was dreadful
  • Fraud
  • Hundreds of complaints
#1205808
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DIRECT EXPRESS CANT HELP YOU WHEN MASTERCARD PLACES FRAUD ALERT ON YOUR CARD
00 WHEEN MY BALANCE WAS $8449 WHICH WAS DECLINED FOR "UNKNOWN REASONS" I CALLED DIRECT EXPRESS AFTER 5 HRS OF TALKING AND REPEATING MYSELF TO 9 DIFFERENT PEOPLE GIVING ME DIFFERENT REASONS FINALLY GOT SUPERVISOR STATING"THAT MASTERCARD HAS RED FLAG YOUR ACCOUNT DUE TO...
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1.0
Product
Direct Express Debit Card
I didn't like
  • All of the above
  • I hate direct express
  • There bs
#1203719
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00 plus the many times to an the add ways the missing it the into three monthly of i not received the moneys cash till i felt it the now about the no moneys cash into for the three monthly, so these an should the add moneys cash for increased to balances of the add since the psi checking cash not put me the mail the well now, but i need to so moneys cash so bad to seems to buy it the somethings in the shopping. Also you could to promise me to you send me the mail for new an the debit direct express...
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3.3
Product
Direct Express Debit Card
I liked
  • Convience of opening account
I didn't like
  • Constant wait and no security measures to prevent the fraud
#1203391
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Direct Express - Hacked card

I reported my card hacked and direct express told me to go to SS and they refused to say I was there and tomorrow I’m going again but this time getting name of the first person I sit with then demand to see supervisor and get there name and then go to disability attorney and I’m disabled and it’s the only money I make and I receive my cash on Feb 1st .
Product
Direct Express Debit Card
#1188256
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Please alert anyone that you know receiving disability benefits through Direct Express to take necessary precautions so that it doesn't happen to them. I'm going to abbreviate the story. Approx. 2 weeks ago, on 1/18/2018 I called and was checking my balance on my card...
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Anonymous
Anonymous

From checking around it seems that many people have all of a sudden had their social security number compromised in order to commit this fraud. Well it seems that their may be...

2.8
Product
Direct Express Debit Card
I didn't like
  • Constant wait and no security measures to prevent the fraud
#1177361
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