On Nov 4, 2016 my money was stolen via of fraudulent transactions. I noticed it and reported to direct express the same day.
They told me they were going to send me a form to complete. I received the form about 7 days later. I completed the form and put in back in the mail the same day. The form said if received back within 10 days a temporary credit would be given.
NO CREDIT YET. When i call to inquire about about credit the rep says "I can only tell you what the notes say " No credit yet.
THIS IS THE WORSE COMPANY EVER. IF YOU CAN, GET A REAL BANK ACCOUNT !
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