Not resolved

Update by user Nov 02, 2016

I also have been calling and cant get thru i want to know what info this company has on me that hackers now have

Original review posted by user Nov 02, 2016

My money was drained from my account from a atm in a different state i have my card took over 3 hours to get thru then i was told to fill out form that will be sent to me i believe direct express did this or there info was hacked this is the worst card ever i have no money for my bills i have done nothing when i questioned info about the bank who did the withdrawl the said the have only the street this is nuts now with no card i have no contact i am getting rid of there card and filing complaint with ss office they are the worst i want to go after whom ever did this to me

This person wrote the review because of problems with payment of direct express debit card from Direct Express. Reviewer claimed that he or she wants Direct Express to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Direct Express for you to read. This information may help you with your purchase decision.

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Philadelphia, Pennsylvania, United States #1237080

This is very strange that the same exact thing happen to me on the 3rd. Direct express is saying someone withdraw money from my account in 2 transactions when I know this is impossible cause the only debit to my account is in my possession

Lewes, Delaware, United States #1235770

The same thing just happened to me Fort Lauderdale Florida somebody used an ATM at a bank at 2:15 in the morning and withdrew all my money and now I can't get through to Direct Express to even file a complaint they transfer me to the fraud department and disconnect me at least 30 times in the past 12 hours. I emailed the bank that the card was used at they have to have cameras at the ATM I just don't think this is going to be taken seriously by anybody but I feel the same way you do I want to find out who did this to me and how they were able to make a cash withdrawal without my card because it never left my wallet and that's a thousand miles away

to Anonymous Pittsburgh, Pennsylvania, United States #1239403

What has happened since keep updateding

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