i get my money every 4th wednesday of the month.on november 23,2016 my card was used in florida before i can even check my balance.$323.50 and one for $803.50 was withdrawn from an atm machine i said fine as long as you will replace my money when i get my card.now,i came back from my vacation got my card and it was negative $10.i called and they told me that there was a third transaction for 803.50.i called them and they said that they have to do a full investigation that could take up to 90 days.my christmas is ruined! have to borrow money from relatives and all they could say is to wait.
This reviewer shared experience about "just want my money back" and wants this business to issue a full refund as the author lost $1920. cadillaccts2011 is overall dissatisfied with Direct Express. The most disappointing about direct express customer care at Direct Express was better not say Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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