On or before January 28, 2016, Direct Express issued someone in Miami, FL a debit card using my information.The ONLY way to do that is someone would have to know my SSN, birthdate AND pin number.
Something smells fishy and it ain't me!! How could they do that knowing I live in GA!! So, today 2/3/16 my disability check, $851.00 was withdrawn from my account from an ATM in Midtown Miami. I've lived in GA all my life.
When I finally talked to someone at Direct Express, they told me it would take 45-90 for a dispute to be granted. REALLY??? I'm on disability for a reason. SSA was no help.
The nasty rep I spoke told me once SSA releases funds to Direct Express, it's out of their hands. That BS!! If you contract Direct Express, they should be governed in some way by the SSA!! Don't *** on me and tell me it's rain; I know the difference.
With all the complaints I've read on here, something needs to be done about Direct Express. I sent emails to the U.S.
Department of Treasury and The White House.This is ridiculous.
More Review Details
|Diversity of Products or Services|
What I liked
What I disliked
- I hate direct express
- Reason of review:
- Debit card was issued to someone using my personal information.
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Direct Express Debit Mastercard
- Review category
You May Also Like
- "On July 08, 2016, I went and withdrew 40.00 from my rushcard in Ducanville TX, after that I went to get a haircut in Lancaster TX, after that I went..."
- "They have promised to send a refund check for the balance of $1451.57 after they closed my account for loading "too much" money onto my account! The " suspicious activity..."
- "These Crooks can use a money figure & call it a "Debt Cancellation Fee" & when that backfires they call it a "Card Security Fee". They can tell you..."
- "Just closed on my house in belah landing Stockbridge, GA on 3/18/16, they waited till the day of closing to lay down part of my sod. Now that it has..."
- "My vehicle was contracted out to Montway through Forward Relocation Services. During transport my vehicle sustained a $300 scratch on the trunk door. I forwarded the info and was denied..."
- "The Taco Bell in Columbus ga on veterans parkway next door to McDonald's . First of all I didn't get a receipt to have a code or time or anything...."
- "SW128 Uneven Women’s Batwing Sleeve Destroyed Ripped Slouchy Sweater Pullover Hollow Out Loose Fit Jumper Tops Knitwear Smock SIZE INFORMATION: (Flat-measuring) Bust- 125cm; Shoulder(Dropped)- 64cm; Sleeve- 35cm; Shoulder to hem length(Front/Back)- 52cm/64cm (1inch=2.54cm,1-3cm..."
- "I signed with Verizon because of their reputation and their service. Then I was abruptly shoved over to Frontier, who doesn't give me the 75/75 internet service and I have..."
- "Hello my name is Pamela Kyriakides, our mortgage company made everything so easy and fast i could not believe it. Not one glich or hiccup. Just..."