Product: Direct Express Replacement Clear all filters (5 of 5 reviews match)
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1.0
Details
i lost my card in a house fire and it had all my money on it and they said they re issued a card and they did because when i call it says it was sent out 3 days ago but i would receive it two days ago it still hasnt arrived my house burned to the ground i neeed my...
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2 comments
RealEmu739
#1757850

They have my account frozen for some reason and I can't reach directexpress at all. This is the 3rd time for me I will open bank account and NEVER get involved with anything like directexpress again. My benefit money is gone with the wind

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Review
#1672423 Review #1672423 is a subjective opinion of poster.
Service
Direct Express Replacement
Pros
  • Convience of opening account
Reason of review
Poor customer service
Loss
$770
Preferred solution
Deliver product or service ordered

Direct Express in Smyrna, Georgia - Tracking #

Trying to find a tracking fed ex # so i will know when my direct Express card will be delivered today.
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Review
#1610214 Review #1610214 is a subjective opinion of poster.
Service
Direct Express Replacement

Direct Express in Phoenix, Arizona - Bad customer service

1.0
Details
I have been trying to contact a live person to oBtain the tracking info for my replacment card, no luck
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Review
#1486705 Review #1486705 is a subjective opinion of poster.
Service
Direct Express Replacement
Reason of review
Poor customer service

Direct Express - Pathetic service

I was signed up by social security for a card I had no clue that the money posted to the card today because the letter said it was being mailed out so when I called,they have been giving me the run-around from 430-ongoing all I need is my card.it is now 834pm.why am I still waiting to speak to someone? they're very rude.they claim they suspended the old card because I didn't have it anymore.it had been 5yrs since I used it.I couldn't get another one until I speak to someone.so how do you go about getting a new one if no one answers the phone? getting a regular bank account.dont need this stress.
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Review
#1547502 Review #1547502 is a subjective opinion of poster.
Service
Direct Express Replacement

Direct Express in Round Rock, Texas - Trace replacement card

5.0
Details
I called in november 12,2018 and i accidently gave the wrong p.o. box 579 n my box number is p.o. 578 n i still havent recieved my replacement card.
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Review
#1407340 Review #1407340 is a subjective opinion of poster.
Service
Direct Express Replacement
Reason of review
Problem with delivery

Contact Direct Express Customer Service

Mailing Address:
Direct Express
P.O. Box 245998
San Antonio, Texas 78224-5998
United States
Phone:
(888) 741-1115
All Direct Express Contacts