Product: Direct Express Shipping Service Clear all filters (76 of 76 reviews match)
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1.0
Details
I have known this guy for a week. Suddenly he told me he bought a gift in France n want to courier to me from France. So he been asking me my contact details and my address with my full name. Obviously I feels weird and asking why. He upset with my question. So I give...
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Review
#1676275 Review #1676275 is a subjective opinion of poster.
Service
Direct Express Shipping Service
Reason of review
This is drug smuggling!!

Direct Express in Benkelman, Nebraska - I need my tracking number for UPS

1.0
Details
Can not get customer service to give me tracking number
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2 comments
RealEmu739
#1757855

I've been trying for 3 days they have frozen my account I can't reach anyone

Anonymous
#1758528
@RealEmu739

Call there fraud number I called last night which they hung up on me twice but I called right back and waited for about 10 minutes and they finally answerd

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Review
#1671709 Review #1671709 is a subjective opinion of poster.
Service
Direct Express Shipping Service
Reason of review
Poor customer service

Direct Express - Y does it take so long 2 get ur card. My card was mailed September 26th. They're say 5 2 10 business days. My check comes on the 1st. Y does it take so long 2 come?

1.0
Details
It sucks. My rent is due ,& i have 2 wait 5 2 10 days business days 4 a card that was mailed on September 26 th ,& i get my check on the 1st. Wtf
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Review
#1671120 Review #1671120 is a subjective opinion of poster.
Service
Direct Express Shipping Service
Pros
  • Take care of my ch
Cons
  • Takes 2 long 2 come
Reason of review
Poor customer service
Loss
$771
Preferred solution
Let the company propose a solution

Direct Express - Ordered an expedited card, paid $13.50..2 days later still no card

2.4
Details

Update by user Oct 01

Called customer service due to their very high call volume my call can't be answered. I've tried several times.

Even the hearing impaired and international number. Nothing.

Original review posted by user Oct 01

So I check direct express.com, it still says mail pan. So I'm confused on why I paid $13.50. I was supposed to receive a tracking number, never got it. Which sucks. Supposedly USPS would drop it off. I checked the mail no card. So I'm waiting to see maybe if they meant ups instead. Either way I can't wait around all day . I lost it out of town, and I can't get back home without it.
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Review
#1668690 Review #1668690 is a subjective opinion of poster.
Service
Direct Express Shipping Service
Cons
  • Customer service impossible to get in touch with
  • There bs
Reason of review
Problem with delivery
Loss
$910
Preferred solution
Deliver product or service ordered
Tags
  • No Tracking Information
  • No Trace
  • What Customer Service
  • No Proof

Direct Express in Minneapolis, Minnesota - My address does not take ups

5.0
Details
need tracking number for my debit card
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Review
#1640204 Review #1640204 is a subjective opinion of poster.
Service
Direct Express Shipping Service

Direct Express - Tracking num

Need tracking num as soon as possible
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Review
#1637155 Review #1637155 is a subjective opinion of poster.
Service
Direct Express Shipping Service
Reason of review
Problem with delivery

Direct Express - My new card

I need my tracking number I don't have it and where is my new card
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1 comment
ThoseEagle681
#1755573

Didn't receive a text from Direct Express for a tracking number of my card

Review
#1635505 Review #1635505 is a subjective opinion of poster.
Service
Direct Express Shipping Service
Reason of review
Order processing issue

Direct Express in Swansea, South Carolina - My card has not arrived yet

1.0
Details
where is my card at. when is my card going to arrived today.
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Review
#1614389 Review #1614389 is a subjective opinion of poster.
Service
Direct Express Shipping Service
Pros
  • Having access to my benefits availablevia cell phone
Cons
  • Everything else
Reason of review
Poor customer service
Loss
$780
Preferred solution
Deliver product or service ordered
Tags
  • Direct Express Ssi

Direct Express in Phoenix, Arizona - Tracking number

I am trying to get a tracking # my card expdite monday want kniw where its at
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Review
#1575742 Review #1575742 is a subjective opinion of poster.
Service
Direct Express Shipping Service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Contact Direct Express Customer Service

Mailing Address:
Direct Express
P.O. Box 245998
San Antonio, Texas 78224-5998
United States
Phone:
(888) 741-1115
All Direct Express Contacts

Direct Express - New card

I ordered a new card last week but I haven't received it and I'd like to know if it will be here soon.
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Review
#1561867 Review #1561867 is a subjective opinion of poster.
Service
Direct Express Shipping Service
Reason of review
Order processing issue