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I got my phone stolen and I went to,it said it was free just a 1.00 take off of my card and no hidden contracts are anything that would be it ...then the following month they took 15.00 + 14.00 off ...then the next month they did it again was also books that was free and no gimmecks it said....I believe that direct new that they were a scam and kept doing it anyway...that's why I can't believe it bc they were told about it and still let them have it....I believe they should be responsible for there part...bc that was my bill money and I didn't have no more money coming in ... So I just change my card and still got charged for my card...I think that was wrong and they aught to pay for not proctecting our money and it is a government card at's been 6 months hadn't heard nothing out of direct express not even apology are nothing....

Product or Service Mentioned: Direct Express Account.

Reason of review: Problems with payment.

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