Federal Building 4th Floor, 100 S Clinton St, Syracuse, NY 13261, USA
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Direct deposit on August 1,2018 was stolen shortly after it was posted in a diffrent state. Called them very rude.

Said i had to wait 45-90 days for them to investigate not guranteed a refund. Why not i live in another state and reported it within hour after the deposit was made duh i have no money for my bills not my fault.please help.any suggestions

Product or Service Mentioned: Direct Express Customer Care.

Reason of review: Poor customer service.

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Cynthia C
#1617688

Please contact Jim Simms at jsimms@erikpublishing.com He is compiling a list of disgruntled consumers of DirectExpress.

EconomicGreySeal
#1556698

If I were you I'd start getting me an attorney because there's some fraud seriously going on with these cards not only at these ATM they sent us to and inside the company this is just terrible these things are happening with us as we pay into Social Security we work our lives and then these things happen to