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I've been trying to reach a live agent for 2 weeks with no avail. My Social Security deposit was $100 less than usual.

I contacted Social Security and they informed me it wasn't on their end. I've been trying to reach someone at Direct Express to find out who has been authorized to deduct from my payments.

I keep getting the heavy call volume recording asking me to call back another time... what time might this be?

User's recommendation: Don't Use Direct Express.

Monetary Loss: $113.

Preferred solution: Speak with someone regarding deductions1.

Direct Express Pros: Card was good when i first got it, Payment time frame.

Direct Express Cons: No customer service.

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#2031895

labrenda I have been having this issue also and so has a friend of mine your account could have been hacked they've done it to me 2 years in a row make sure to check any apps or websites where your card information may be saved and remove your payment method and put it back when you want to make a purchase I found an article on direct express saying something about it's an inside job and I believe it what's bad is I filled out the papers for the unauthorized charges and sent them back to direct express but they did not refund my money even though I wasn't the one who charged this stuff the hacker did I found out last year that direct express doesn't care about there customers

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