State: Minnesota City: Minneapolis Clear all filters (6 of 783 reviews match)
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1.3
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I have tried to contact them. Your new card will be delivered on.tuesday 10/24 . But didn't send me the tracking number of ups . I would like it delivered to the front door of. 484 E 314 willowick, oh 44095. By noon if possible I also need confirmation of the...
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32 comments
Anonymous
#1759119

My name is Wendy Banks no one gave me the tracking number for my direct express card how do i find out what it is to see where my card is ?

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Review
#1118660 Review #1118660 is a subjective opinion of poster.
Reason of review
Poor customer service

Direct Express in Minneapolis, Minnesota - Need card in the mail now

1.0
Details
Need my direct express card in the mail. Need my card now. Cassie
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Review
#1616259 Review #1616259 is a subjective opinion of poster.
Pros
  • I would like to recoup my money
  • Direct express
  • Worked great until now
Cons
  • Call personal very in there ability to help consumers
  • Cutomer service
  • Abuse of customers by fraud department
Reason of review
Problem with delivery
Loss
$771
Preferred solution
Full refund
Tags
  • Direct Express Fraud
  • Direct Express Ssi
  • Illegally Withholding Funds

Direct Express in Minneapolis, Minnesota - My address does not take ups

5.0
Details
need tracking number for my debit card
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Review
#1640204 Review #1640204 is a subjective opinion of poster.

Direct Express in Minneapolis, Minnesota - Missing card

I did not receive my card I was told that is would be sent by UPS on yesterday, I was home all day and UPS did not call my apartment to receive a package AND it was my understanding I would have to sign for this package, PLEASE HELP me find my package, I need that card today, because my Social Security check will be deposited on it. I was given this tracking number 1z6y0f881364672118 and was told that this number is incorrect.PLEASE CALL or e-mail me at anniemckenzie64@gmail.com this is URGENT for me......PLEASE RESPOND ASP.. Thank You Sad Sad Sad Sad Sad
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1 comment
RealEmu739
#1757891

I hate to say this but I don't think any of us are going to see our money again. They froze my account and I have been trying for 4 days to reach them with no results

Review
#1669776 Review #1669776 is a subjective opinion of poster.
WHAT HAPPENED TO THE OTHER POTS & PANS I ORDERED & PAID FOR I NEVER RECIEVED THOSE EITHER. NOW D&E YOU WOULD CERTAINLY BE ABLE TO LOOK THAT UP AS WELL NOW ISNT THAT CORRECT? {{{NOW PAY ME THAT MONEY BACK}}}} HINT WALMART OR WHOM EVERS PAST GAME HAS BEEN TO ADVISE THE...
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2 comments
Cynthia C
#1617666

Report this theft to your police department. File a complaint with IdentityTheft.gov Lastly contact Jim Simms at jsimms@erikpublishing.com He is compiling a list of disgruntled consumers of DirectExpress services. Good luck!

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Review
#1411927 Review #1411927 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Direct Express in Minneapolis, Minnesota - Horrible service.No "live" persons

I have spent 3.5 hours on the phone attempting to talk with a live person. Answered 4 times and hung up on 4 times. If my card was lost or stolen whoever found it would have emptied the account before I can even report the card and stop usage. Changing banking institutions at this point and I would suggest you do the same unless you want your money to be gone. #Whoever put this bright idea into affect needs to understand its not working. No way should it take 3.5 hours to talk to anyone regarding a banking account. This makes no sense at all to experience this type of hold up.
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Review
#947295 Review #947295 is a subjective opinion of poster.
Reason of review
Poor customer service

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