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I had two unauthorized transactions done on my debit sept 14 g 15 2018. I wrote and called direct express on Sept 15 2018.

It was within the 24 hours. Direct express put it down as sept 19 2018 purposely. Their in violation of the FDIC my money is suppose to be protected and safe and I was by law to be given the two amounts back right than $222 & $200. This has set me back.

They gave me some provisional credit for $134 and 222 . The wrong amount for one transaction. It was removed a day later. They did an investigation lolnlies and have yet by law given me an answer within 3 days .I just got off the phone with Nora Arpin (248) 371-****.

Today is November 16,2018 it's 2:37p.m pasific time. She said the banks closed that she's on the east coast. I demanded that she return my $422 now. She tried to get sassy with me but I kept shooting her down.

I was throwing the f.d.ic at her, Reg E. I told her' No Miss bank Big Wig" You need to start returning the millions of dollars that you and your bank Comerica have been allowing criminals who by the way work at your call centers and in your fraud Dept to receive other people's debit cards social security numbers and every single bit of personal information about us all you have in us to commit fraud. Oh yes, she continued to try and get a word in and tell me shed look into it I said like your boy you Calvin does or your fraud Dept who try and make us the guilty party. I may be 59 years old and disabled but I'm not ignorant or stupid or uneducated about the criminal element like you.

I told her did you know that jbSimms now has the media involved ? Oh ya, pig Treasury Dept,pig of CFPB as well. Senator Warren from Mass Calif Senator as well. Trumps next to get on board I think you may just be beating old Hillary Clinton to federal prison and did you know in federal prison you do 100 percent of your time unlike prison where it's only 85 percent.

Lol There's notng to investigate or look into I had to unauthorized transactions done in sept 14 & 15 2018 I called on the 15th and my money didn't get returned to me on the spot and that's against the f.d.i.c all that cash in your bank your playing with is ok nature's. This has set me back hard. I live in the mountains missy where it's been 6 degrees in the mornings live in a truck I'm homeless with my husband and our three dogs because of rich greedy selfish shady low life bottom feeding earth worms like you who think you have some right to take advantage of the elderly the disabled the mentally ill she tried to talk I said shut up I'm still talking. A woman had her money stolen from her and her debit card licked up she had been sitting at the Social security office for 6 hours with her son who had downs syndrome waiting hoping social security would help her and they can't they are cluelessnorbwere to your illigal fraud scam going on.

That poor woman had no money to pay her rent her bills meds and food now. How do you sleep at night ? There will be a special.place in *** for evil old crows like you Nora mm own I'm done speaking and I better here back from you on Monday morning telling me that you put my $422 on my debit card if not I will do everything in my power to make sure everyone in this country knows the name Nora Arpin oh she is that woman who stole millions of social security and vets funds that the government untrusted her and her Comerica bank with. Your not human how do you sleep at night?

You should be ashamed I hope your not a mother because your children will probably disown you. Now you go home in your Expensive sports car and go to your big mansion and sit on your skinny boney *** or fat *** I've never seen you but I can tell you have a very black soulmabdd heart and you remember my name Kathleen Kennedy ya admin J F K because if you do not remedy this by Monday morning I'm going to the media maybe CNN and they'll.lie and paint you even more sinister than you are. Now God bless you Nora grow a conscience bye now. This is the truth I kid you not she sat and listened to me.

Oh ya she tried hard to but Inn and put me in my place but wasn't happening.

I ask that every last one of you give this pos a call she needs to be in prison. Fraud like this isn't going on without her involvement thanks guys let's get them all.

Reason of review: Poor customer service.

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The whole point is to get credit to your account,not to show the world your enraged & off the deep end. If you think for 1 minute calling people names and threats moves the ball forward New flash it does not. You boastfully say how you didn't let her get a word in, maybe she was going to say whats your account # I will put in a credit now, but you didn't let her The "Adage you get more bees with honey than vinegar" true These words won't change your behavior but if you want cooperation from others you have to be civil

JB Ybw

Good for you. Jackie and I have helped at least 25 people, and I believe 14 (including me twice and Jackie) got their money back.

The Office of Inspector General of Social Security, Sarah Lizama, Sarah.Lizama@***.gov, has been a bit helpful. OIG of Treasury has begun an investigation of Comerica, and Senator Warren's office is in touch with Treasury.

I will be posting updates of other victims who have received reimbursement. Remember, all calls to Direct Express are handled by Conduent call center persons, not bankers.

Guest

Get out much ?

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