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Direct Express in Lockport, New York - Need a new master card.

3.0
Details
Hello my name is Michelle Patterson I just got my bank statement today I see there was some unknown people taking money out of my account. And unknown places. These unknown people been calling me. I need a new master card. I try calling but could not in touch with anybody. Please help me out.
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1 comment
StableGreyMouseLemur965
#1747788

US Direct Express will allow fraud and scammers to steal from you. They NEVER return the money. Please open a valid bank account so that your money is safe from this company and the people they allow to rob from you.

Review
#1652995 Review #1652995 is a subjective opinion of poster.
Reason of review
Poor customer service

Direct Express in The Bronx, New York - Damage card, but cant get through administration

1.0
Details
My card does not work, i called Direct express, but can not get through..i tried all week and all i get is voice recordings, which are not useful at all. Not happy at all with Direct Express..
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Review
#1583693 Review #1583693 is a subjective opinion of poster.
Reason of review
Damaged or defective

Direct Express in Syracuse, New York - Card 99

Need card # for new card
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Review
#1528833 Review #1528833 is a subjective opinion of poster.

Direct Express in Brooklyn, New York - Computers down. Can’t get what I need!!!!

I need the routing number for this bank. How do I get it?
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Review
#1535721 Review #1535721 is a subjective opinion of poster.

Direct Express in Newburgh, New York - Need tracking number

I ordered new card 28th of December I have no tracking number
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Review
#1437521 Review #1437521 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
Direct deposit on August 1,2018 was stolen shortly after it was posted in a diffrent state. Called them very rude. Said i had to wait 45-90 days for them to investigate not guranteed a refund. Why not i live in another state and reported it within hour after the...
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2 comments
Cynthia C
#1617688

Please contact Jim Simms at jsimms@erikpublishing.com He is compiling a list of disgruntled consumers of DirectExpress.

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Review
#1319150 Review #1319150 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
This is the most horribly, inefficiently run company ever! Chase Bank in New York checked my account to see if we could take $1,000.00 from my Debit card with no service charges. The teller confirmed we could withdraw with no charges, but never took the money from...
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4 comments
user74598453
#1458928

IT HAS BEEN EIGHT MONTHS.WHY DOESN'T DIRECT EXPRESS DO SOMETHING?WHERE IS OUR $1.000.00?

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Review
#1205808 Review #1205808 is a subjective opinion of poster.
Cons
  • Fraud
  • Hundreds of complaints
  • Customer service was dreadful
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
Tags
  • Illegally Withholding Funds
I need tracking number for my card delivery
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1 comment
Anonymous
#1553715

did you get your card?? I ordered on Monday said it will be here today but no tracking available and I need it to be here today. I am just wondering how long it took for you to get your card and if it arrived with out the tracking number Thanks please let me know

Review
#1343279 Review #1343279 is a subjective opinion of poster.
Reason of review
Order processing issue
3.3
Details
Well, um i got the great of a the mad by myself because the moneys of since to i not get received the moneys cash from the psi checking cash bank send to me, but it's not get the moneys cash inside the by the debit card about the $750.00 plus the many times to an the...
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2 comments
Anonymous
#1590493

I need to new card for ssi card this week, please hurry send me after I went to ssi office to let's moneys deposit to debit card, and I give you the address is 577 W.Rittenhouse Houston, TX 77091

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Review
#1203391 Review #1203391 is a subjective opinion of poster.
Pros
  • Convience of opening account
Cons
  • Constant wait and no security measures to prevent the fraud
Reason of review
Poor customer service
Loss
$750
Preferred solution
Full refund
Tags
  • Direct Express Ssi

Contact Direct Express Customer Service

Mailing Address:
Direct Express
P.O. Box 245998
San Antonio, Texas 78224-5998
United States
Phone:
(888) 741-1115
All Direct Express Contacts

Latest Question

Direct Express Questions

Direct Express in Amherst, New York - A,wire transfer that ended in may 2017,was allowed ti withdraw $179.97 from my account and it is the 8th if june i have not been able to reach the dispute department its crazy i cant get a live perso

1.0
Details
No live interaction, lines are busy to try back at a later time, im pissed that the transaction was allowed to go through n i can't get resolution or a freakin address to send a written dispute letter, im going to keep trying someone is hoing to fix it
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Review
#1058096 Review #1058096 is a subjective opinion of poster.
Reason of review
Poor customer service