State: New York City: New York Clear all filters (4 of 836 reviews match)
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Direct Express in New York, New York - My card is lost

My card hasnt arrived yet pkease give me a call concerning this matter
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Review
#1702278 Review #1702278 is a subjective opinion of poster.
1.0
Details
This is the most horribly, inefficiently run company ever! Chase Bank in New York checked my account to see if we could take $1,000.00 from my Debit card with no service charges. The teller confirmed we could withdraw with no charges, but never took the money from...
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4 comments
user74598453
#1458928

IT HAS BEEN EIGHT MONTHS.WHY DOESN'T DIRECT EXPRESS DO SOMETHING?WHERE IS OUR $1.000.00?

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Review
#1205808 Review #1205808 is a subjective opinion of poster.
Product
Direct Express Debit Card
Cons
  • Fraud
  • Hundreds of complaints
  • Customer service was dreadful
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
Tags
  • Illegally Withholding Funds

Direct Express - Review in Cards category from New York City, New York

Very Rude & Disrespectful Customer Representatives! NO Courtesy / or any type of respect for the customer the relationship between customer and their financial institutions should be way better I am truly about to find another card service to deal with because each and every representative today on Saturday July 9th 2016 was very rude like they didn't want to do the job if that's the case they should have never said it then smile during the interview like they're going to give the customers all their all and make sure they feel comfortable as well as I can visit them self Point Blank I would like to know who it was that pulled my file besides Amanda Steve and Nick which was also rude and I know that they took my purse! They couldn't tell the information as far as the person that hung up in my face which was the one after me and I know that they record these calls I'm going to find out and I'm going to call the Better Business Bureau
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Review
#879579 Review #879579 is a subjective opinion of poster.
Reason of review
Poor customer service

Direct Express Account Review

MacDonalds won't take my card anymore and the Direct Express app does not install in my Android tablet. Not one of the so-called no fee ATMs is located in NYC. I'm unable to access my account on line using my pin number, so of what value is it?
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Review
#750517 Review #750517 is a subjective opinion of poster.
Product
Direct Express Account
Reason of review
Problems with payment

Contact Direct Express Customer Service

Mailing Address:
Direct Express
P.O. Box 245998
San Antonio, Texas 78224-5998
United States
Phone:
(888) 741-1115
All Direct Express Contacts

Direct Express Products and Services Reviews

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