Direct Express

My name is Billy Frank Burchell, and I got my new card on the 1st. I tried activating it; it said invalid card, call customer service.

Well, I have tried all day, every day since then, still no answer. I can't pay rent, getting evicted; I need help!

Direct Express is refusing to send me my back money for about 8 months. I have tried over and over to obtain my benefits through my Direct Express card that was issued from Direct Express. So if you can assist me in receiving my money, that would be great.

might well say not taken care of nedd for burial and have childen sound like stolens item even grocery

I want to file a dispute to get my money back from Etsy i was told that they put the wrong expiration date on the refund and now i can't get it i want to file a dispute cuz that is what card holder services said that i should do i have the right expiration date for my card its 01/30 and they put 02/30 i just want my money back

I finally got through to someone they mumbled something about a passcode id remember then put me back on hold and hung up on me and never activated the card which is why I called so *** pissed off . This is unacceptable . How stupid are these banks to pick the day EVERYONE gets paid to transfer ***

Yes, I have had to do a verification for my ID. I went to get my ID, but the ladies at the office messed up on the address.

I'm trying to see if y'all will accept that ID card for now until I'm able to get ahold of my money to where I can pay the ladies again for them to be able to put the right address on my ID. If y'all would please, please approve it, I will be able to do it today and send y'all another copy of my ID again.

I'm sorry for being so rude the past few times I have talked to y'all on the phone. It's been hard, and I've been dealing with a lot on my plate.

Yes I was at at the store the other day and the dollar store girl ran my card so many times it locked it up because she said her machine was not working right but every time I called direct Express I get nobody I'm get put no hold for 3 to 4 hours and nobody answers the phone and I need my card to unlock and this is like 4 days ago three days ago something like that so I need some help please

I can't get a hold of you at any time, no matter how long I wait for days. This is ridiculous, I can't use money on my card, nor did I get any notice that it was inactive until I tried to use it.

There is no fraud on my account, and I never asked for another card. If this is the reason, I'm hopelessly trapped on a phone hold.

Good morning. I have been calling for 2 days; no one is picking up the call.

Can someone please give me a call back at 610-969-****?

I am unable to use my card. Sharolyn Whitters

I can't get into my mobile app, and when I call customer service, you can't get in. I've been calling for the last 4 days, so I need some help with this.

I never received a card from you. I have tried numerous times to call and can never talk to a real person. Please mail a card to Cassandra Paul, 520 East Adams Ave, Mahnomen, MN 56557 ASAP, so I can access my SSDI benefits.

My card is being declined to pinpoint in Beatrice, Nebraska, and my rent, and I've tried the automated system, and it keeps saying it is helping other people. I need my card for my rent; please resolve this problem ASAP.

Yes, I have been trying to reach a customer service person for the last week and a half. I have not received my funds on my card every time I call I cannot get through to a customer service representative. I need my money on my card if yall could give me a call back this is Sylvia Sanchez.

I cant get my mobile app to worked maybe its locked but Ive been calling for four days and cant get anyone to answer