Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Direct Express - I ORDERED A NEW CARD TWO MONTHS AGO WHERE IS IT

I NEED A NEW CARD I AM HOMELESS SLEEPING ON THE COLD GROUND I NEED THIS CHECK SO I CAN HAVE A WARM BED TO SLEEP IN DAVID IVESTER SS# 260 13 8158
View full review
Review
#1699035 Review #1699035 is a subjective opinion of poster.
Pros
  • Need a new cardnt back to me
  • New card
  • I want my dam money
Cons
  • Poor custoner service
  • Good at taking from you and the worst customer service
Reason of review
Order processing issue
Loss
$508
Preferred solution
Deliver product or service ordered
Tags
  • Usdirectexpressis The Worst
  • Customer Service Pore Helpfulness

Direct Express - Over chsged

I was charged 107.45 and it was to be 37.47 i want all my money put back on my card today
View full review
Review
#1699024 Review #1699024 is a subjective opinion of poster.
Cons
  • No fraud resolution
Reason of review
Over charged
Loss
$107
Preferred solution
Full refund

Direct Express - Horrible

1.0
Details
How can this company still be allowed to handle our money. My card stopped working on Nov.2 2019. Remind u its a new card just got on Oct.10 2019. Mighty strange it stopped working after i contacted BBB and wrote a complaint about these a&s holes and Comerica bank showed my real name on there also now ive been with out my money all weekend long. Had to borrow from Peter to pay Paul. Im done with them going to my bank. They deserve no stars
View full review
Review
#1698885 Review #1698885 is a subjective opinion of poster.
Product
Direct Express Debit Card
Pros
  • When i first got the card it was good
Cons
  • Now i would not recommend this card to anyone
Tags
  • No No Customer Service Available

Direct Express - Card stolen

3.4
Details
Somone stole my direct express card and I called to order a new one and turn the stolen one off so they can't use it but they asked for my card number on the front of the card but I can't remember it. So how can I turn the stolen one off an order a new one ?
View full review
1 comment
Anonymous
#1772127

They are suppose to go by ur SS number if you have lost ur card everybody does not remember their card number. This company is whack!

Review
#1698618 Review #1698618 is a subjective opinion of poster.
Pros
  • No problems but one
Cons
  • Bad customer service
Reason of review
Return, Exchange or Cancellation Policy
Tags
  • Customer Service Pore Helpfulness

Direct Express - I need to talk to a person about my card i haven't recived

I need to speak with a live person about my card I haven't received it.
View full review
1 comment
Anonymous
#1772131

Call and mash no numbers until it ask 4 language then mash ur language and mash nothing else then it will start ringing it worked for me Saturday I was on hold for less than 15 mins after a day in a half of trying to get through

Review
#1698538 Review #1698538 is a subjective opinion of poster.
Service
Direct Express Customer Care
Reason of review
Problem with delivery
Loss
$771
Preferred solution
Let the company propose a solution

Direct Express - I need report a stolen card t

Someone stole everythin from me
View full review
Review
#1701137 Review #1701137 is a subjective opinion of poster.

Direct Express - I need report a stolen card t

The person i was staying with stole my figure out the pin a stole all my money
View full review
Review
#1701139 Review #1701139 is a subjective opinion of poster.

Direct Express - 2 years

I need to talk to some body ASAP my phone is 3129533032
View full review
Review
#1697615 Review #1697615 is a subjective opinion of poster.
Service
Direct Express Customer Care
Pros
  • Taking care of business
Cons
  • Saves as above
Reason of review
Poor customer service
Loss
$800
Preferred solution
Not all of my money wasn’t received
Tags
  • bad service

Direct Express - My new card not woring

Trying to check balance on my card its saying invalid
View full review
Review
#1697022 Review #1697022 is a subjective opinion of poster.
Product
Direct Express Debit Card
Reason of review
Damaged or defective

Direct Express in Leavenworth, Kansas - Card not working

2.5
Details
Trying to pay bills online and card is declined. Money deposited in today
View full review
2 comments
Anonymous
#1771382

Same here and its so embarrassing when ur card is declined and u kno you have money to pay. Direct Express is a joke and does not care about its customers

Anonymous
#1771376

Having the exact same problem, finally after hrs got through said it was computer error was transferred to another department was hung up on now I have no money to pay my bills

View more comments (1)
Review
#1696925 Review #1696925 is a subjective opinion of poster.
Product
Direct Express Debit Card
Reason of review
Problems with payment