Upon calling local SSA, I was rudely told either get a "bank" or deal with Direct Express. I reported the mounting cases of fraudulent debits with Direct Express and their unmitigated refusal to honor reimbursement.
I asked if I could have direct deposit to a Walmartvdebit or Paypal, I was again rudely told "we have to look into it before we can direct deposit to anyone other than a bank account or Direct Express".
Well come on. Direct Express in my opinion is worse than anything.
Product or Service Mentioned: Direct Express Customer Care.
Reason of review: Poor customer service.