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Direct Express in Dallas, Texas - I have lost my card n find it but someone took 600 off my card

At the tducd union bank n i lost my debit card there n somebody find it n gave back but i am miss 600 of my benfiet money i have on my card n i can pay my lightbill n i have kids if i dont pay it by novmber 8 my light will be cutting off
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Review
#1702054 Review #1702054 is a subjective opinion of poster.
Product
Direct Express Debit Card

Direct Express in Dallas, Texas - Sucks

1.0
Details
the only way. to speak to a human at Direct Express. is to call the customer service number and don't say anything don't push in any numbers do not put in your social security number. when I finally asked you what language you want select your language and then again pushing nothing and then it will transfer you to a human. immediately.
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2 comments
Anonymous
#1771414

Hey it worked I got completly through and resolved my issue so far.the first msg I wrote was at 11 some and I was done at 12pm. This really worked thanks alot to who ever wrote this comment

Anonymous
#1771392

This did work call was answered in about 15 mins or less, but still had to get transferred to another department hopefully they want hang up on me again fingers crossed will come back and update today is nov.2,2019 11:47 am

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Review
#1694191 Review #1694191 is a subjective opinion of poster.

Direct Express in Dallas, Texas - Need to cancel my card

I need to speak to customer service to get a new card
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Review
#1642139 Review #1642139 is a subjective opinion of poster.
Service
Direct Express Card Replacement
Reason of review
Poor customer service

Direct Express in Dallas, Texas - Cardv

Jernigan my god what rhrhrbr
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Review
#1550238 Review #1550238 is a subjective opinion of poster.
Service
Direct Express Money Transfer
After stating my calls where also being recorded for safety purposes a supervisor hung my Call up. Ridiculous and sad.
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1 comment
Cynthia C
#1660108

The squeaky wheel gets the oil. The few victims that were able to recoup their monies were the ones who complained to the local police, bbb, identity theft, their representatives and DirectExpress.

If you are able to get through to them please maintain your cool. Be firm and let them know that you are aware of the consumer laws. Identitytheft.gov has a wonderful template that you just need to fill out and they produce a letter. Plus they advise you on the steps that need to be taken next.

I was fortunate to recoup my monies(almost 2K) within a month and you can too.

Join our class action suit against DirectExpress by Contacting Jacki Lynn at jackiedenzz@yahoo.com. Do not lose hope.

Review
#1478805 Review #1478805 is a subjective opinion of poster.
Service
Direct Express Customer Care
Reason of review
Poor customer service

Direct Express in Dallas, Texas - Lucille

I need for y'all to do a MoneyGram for me cuz I don't have my Direct Express debit card yet
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Review
#1372333 Review #1372333 is a subjective opinion of poster.
Product
Direct Express Debit Card

Charge Review

1.0
Details
This company has.Been taken my money off my card and i have dispute out of the *** with company iam 500 in the negiative and this had been going on sense november and iam tird of dealing with these people they need to be shut down taken advatage of people thats on disability
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Review
#615483 Review #615483 is a subjective opinion of poster.
Reason of review
Problems with payment

Contact Direct Express Customer Service

Mailing Address:
Direct Express
P.O. Box 245998
San Antonio, Texas 78224-5998
United States
Phone:
(888) 741-1115
All Direct Express Contacts

Direct Express Products and Services Reviews

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